If you still have access to your account, this is the fastest route:

1. Sign in at app.sprid.studio/login.
2. Open Settings → Channels and disconnect each connected Instagram, Meta Ads, TikTok, and YouTube channel. This revokes Sprid’s OAuth tokens and stops all further data access.
3. Open Settings → Account → Delete account and confirm. Your workspaces, slides, lines, captions, uploaded media, reflections, and stored OAuth tokens are removed from our live database and from Cloudflare R2.

If you cannot sign in, or you want to request deletion of Platform Data we received from Instagram, TikTok, or YouTube on your behalf, email [email protected] from the address associated with your Sprid account and include:

• the email you sign in with;
• the connected platform(s) you want us to delete data for (Instagram, Meta Ads, TikTok, YouTube, or “all”);
• whether you want to delete your Sprid account as well, or only the Platform Data.

We will confirm receipt within 48 hours and complete the deletion within 7 calendar days for Platform Data (consistent with the YouTube API Services Developer Policies and the Meta Platform Terms) and within 30 days for all other personal data (as required by GDPR).

Disconnecting inside Sprid stops Sprid from reaching the platform, but you can also revoke access from the platform side, which is the most authoritative way to confirm removal:

• Instagram / Meta: Meta Accounts Center → Connected experiences, or Instagram settings → Apps and websites.
• TikTok: TikTok settings → Manage account → Connected apps.
• YouTube / Google: security.google.com/settings/security/permissions.

Deleting your Sprid data does not delete posts that have already been published to Instagram, TikTok, or YouTube through Sprid — those posts live on the destination platform and must be deleted there. Billing records that we are legally required to keep under Swedish accounting law (normally seven years after the end of the financial year) will be retained for the period required by law, but contain no Platform Data. Encrypted backups are rotated on a rolling schedule and any remaining copies will be overwritten within that cycle.

If you need help, or want to confirm the deletion was completed, email [email protected]. The legal entity responsible is Väder AB, Sweden.