Every reply, one queue.Comments and store reviews, ranked.
Comments from your channels and reviews from both stores land in one list, sorted by what needs you. Leads, questions and complaints go to the top, small talk is filed away, and your agent drafts the replies in the account’s voice. You send them.
Your numbers from the tools you already use.Post to 7 channels through their official APIs.
- App Store Connect
- Google Play
- Search Console
- PostHog
- RevenueCat
- Stripe
- Cloudflare
- TikTok
- YouTube
- X
Sorted by what each comment wants.Leads and complaints first.
Tagged by what it wants
Lead, question, complaint, praise, chatter or spam. The AI tags it when it is confident, and keyword rules do it otherwise.
Your rules
Per account, you choose which kinds need you and which are filed. Change a rule and open comments are sorted again.
Store reviews
App Store and Google Play reviews arrive daily beside the comments, lowest ratings first.
Replies drafted by your agent.Store reviews arrive with one already written.
The drafted reply
Ask your agent to answer the queue, or press Draft on one comment. Written in the account’s reply voice; edit it, then send it.
From the post
Tap a post’s comment count to see its comments, grouped by platform, and reply from there.
Nothing hidden automatically
No rule hides or deletes a comment on the platform. Only a person can.
Questions
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Which platforms feed it?
Instagram, TikTok and YouTube comments, and App Store and Google Play reviews.
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Does Sprid reply automatically?
No. It drafts the reply, and you or your agent press send.
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How fresh is it?
Comments are pulled hourly for the last three days and every six hours for the last thirty; Instagram also pushes new ones as they arrive.
Ship the marketing.
Install the free plugin and your agent reviews your app and drafts a first post. With a plan you get the dashboard and scheduled posts.